Chic Riot FAQ
What is made-to-order?
Made-to-order means your order is prepared and produced after you place an order.
What is made-to-measurement?
This means each garment is made to fit your specific measurements which are not a standard size.
How long does it take to produce a single product?
Production time can take up to 3 weeks for completion.
When can I expect to receive my made-to-order product?
After completion is finalized, please allow up to 3 business days (in the US). Please refer to our shipping policy to see the shipping time for your country.
Can I return my product if it’s not the right size?
All made-to-order products are, unfortunately, non-returnable as they are made to your specific size.
Buy now, and apparel products are available for exchange only if unworn, with tags attached, and if we have the size to exchange. Please refer to our size chart before placing your order, as sizes will fit as such.
Exchanges must be completed within 14 days from when your order was shipped. Customer are responsible for shipping returns please contact us prior to receive return address.
Does our gear come with armor?
All custom-fit jackets come with CE-Level 2 ghost armor at the shoulders, elbows, and back. All custom-fit jeans and pants come with CE- Level 2 knee and hip armor.
Can my existing armor fit into these jackets?
Most, if not all, standard armor can fit into our jackets. Fits back protectors up to 15.5’’, shoulders up to 7’’, and elbows up to 9.5’’
How will I know that my order is ready?
As soon as your order is completed and shipped, you will receive a tracking number via email.
Do you ship to my country?
Yes, we do ship to all countries. Please see shipping options during checkout.
Will I turn heads in these jackets?
Yes, you will turn heads in your Chic Riot jacket. Disclaimer: We are not liable for any broken necks caused by extreme fashion.